Volzhskie Dali

All rooms are equipped with water carafes, tea cups, glasses, plates, and cutlery for guests' convenience.

Toiletries are available upon request.

Upon request, you will be provided with cosmetic shaving accessories upon check-in.

Wi-Fi is available throughout the resort free of charge.

A corkscrew can be provided upon request.

Rooms vary in size and the availability of extra beds.

The sanatorium accepts people with limited mobility for sanatorium-resort rehabilitation with an escort.

No, smoking is prohibited in the sanatorium building. Smoking is permitted in designated areas.

No, this is prohibited for safety reasons.

Yes, the health resort offers rooms located next to each other for accommodating large families: Standard Two-Room Double + Standard One-Room Double + Standard One-Room Double Junior Suite Two-Room Double + Junior Suite One-Room Single

Bed sizes: 90 × 200 cm and 160 × 200 cm.

All rooms have private bathrooms.

Irons are available at the reception desk, and ironing boards are located on each floor.

Yes.

Yes.

All rooms in Building 3 have balconies. In Buildings 1 and 2, balconies are available in twin-bed rooms only.

Laundry services are available at the sanatorium. Washing machines are not provided in the rooms.

No.

Kettles are available upon request from the reception desk in Buildings 1 and 2. In Building 3, all rooms are equipped with a kettle.

No, everything is included in the price.

Daily.

In Buildings 1 and 2, hairdryers are available upon request at reception. In Building 3, a hairdryer is provided in every room.

The resort is located approximately 20.5 km from the railway station.

From the station, travel to the Radishcheva Street stop by:

• Marshrutka (minibus) No. 72 or 3 (to Radishcheva Street / Kutyakova Street stop);
• Bus No. 246, 248, 284, 284A, 284B, or 284K (to Radishcheva Street / Kutyakova Street stop);
• Trolleybus No. 1 (to Radishcheva Street / Theatre Square stop).

From there, take regular Bus No. 236 directly to the resort.

Alternatively, you can arrange a transfer service through the resort.

The resort offers a transfer service. Please contact us at +7 (8452) 41 17 11 for current rates and availability.

The nearest public transportation stop is located next to the sanatorium’s entrance gate.

Guests can travel by regular bus routes No. 236 and No. 245. Bus schedules are posted on the information boards in each building.

The resort offers a transfer service. Please contact us at +7 (8452) 41 17 11 for current rates and availability.

The sanatorium offers paid guarded parking. Free parking areas are also available within walking distance.

The cost of parking is available upon check-in.

Yes.

There is no separate parking for motorcycles.

Yes.

In Building 1 of the resort.

Standard check-in time is 2:00 PM, and the reception desk is open 24 hours a day.

Check-in time for short-term stays of up to three nights, with Friday arrivals, is 5:00 PM.

Early check-in is available subject to availability of rooms. When making a reservation in advance and requiring an early check-in from 02:00 to 14:00, the guest will be charged an additional 50% of the room rate for the day of check-in; for an early check-in from 00:00 to 02:00, the guest will be charged 100% of the previous night's stay in the selected room category at the hotel rate, in accordance with paragraph 27 of the Government of the Russian Federation's Decree No. 1853 dated November 18, 2020, "On the Approval of the Rules for Providing Hotel Services in the Russian Federation." Early check-in is available for AZIMUT Bonus members for free from 9:00 a.m. subject to availability.

Late check-out is subject to confirmation on the day of check-out. If you wish to extend your stay from 12:00 p.m. to 6:00 p.m. on the same day, you will be charged 50% of the daily room rate at the time of check-out. If you wish to stay in your room after 6:00 p.m., you will be charged 100% of the daily room rate.

Yes, please contact the front desk staff.

Да, мы встречаем гостей круглосуточно.

Guests must present a Russian passport upon arrival. For children under 14 years of age, a birth certificate is required.

Required documents:

• A spa treatment card (sanatorium-resort card) in the prescribed format, issued no more than 2 months before arrival (it can also be arranged at the resort for an additional fee);
• A certificate of epidemiological clearance;
• For children aged 4 and older: a spa treatment card (Form 076/u);
• An enterobiasis test result issued no more than 10 days before arrival;
• A dermatologist’s certificate confirming the absence of contagious skin diseases.

Spa treatment is not provided for children under 4 years of age. However, they may stay at the resort if all required documents are presented, except for the spa treatment card. Guests under the age of 18 traveling without their legal guardians may check in only if the accompanying adult provides a written consent letter from at least one legal guardian.

No. All guests staying in the room are required to present a valid passport at check-in.

The sanatorium employee will be able to find your reservation by last name and first name.

Yes. To accommodate minors under 14 years of age at the sanatorium, a parent, adoptive parent, guardian, or other accompanying person must present an identity document, the minor's birth certificate, and the consent of one of the child's legal representatives to accompany them. Checking in minors aged 14 or older at the sanatorium in the absence of their legal representatives is carried out on the basis of the minor's identity documents and the consent of one of their legal representatives.

Yes, however, we kindly ask that you inform the reception or administration before leaving.

No. We guarantee that the sanatorium does not share guests’ personal data with third parties, except in cases where providing information is a legal obligation under the laws of the Russian Federation. However, guests are required to present an identity document at check-in.

Yes, the sanatorium provides four daily meals with a customized dietary menu.

A convenience store offering basic groceries is located on the sanatorium premises. Guests can also use the snack vending machine in Building 2 and coffee vending machines available in all buildings.

There are no restaurants on the sanatorium grounds. During the summer season, a café operates on the sanatorium’s promenade near the beach.

Yes, the menu is varied. You can order dishes to suit your tastes. A children's menu is also available.

Yes, it is possible.

No.

No, meals are served according to a pre-order menu system.

Yes, we welcome guests 24/7.

No.

No.

Yes, the resort offers excursion trips to Saratov and its surrounding areas.

All three buildings of the sanatorium are three-story.

8 (8452) 411-947

The Wi-Fi password is provided at the time of check-in by the administrator.

No.

Yes, in the lobby of the sanatorium.

Guests can stay in the sanatorium from 8 to 22 hours.

You can find information about all resort services on the official website www.v-dali.ru, at the reception desk, or by calling 8 (8452) 41 17 11.

Yes, the resort has designated smoking areas.

Please check the availability of air conditioning in the room at the time of booking.

Yes, this service is provided at an additional cost.

Yes, the resort offers sports facilities including volleyball and basketball courts, badminton areas, tennis courts, table tennis, billiards, and a fitness gym.

Yes, you can exercise independently or with a trainer.

Yes, the sanatorium has an aqua complex with a bath, sauna, and hammam. You can get acquainted with the price on the website of the sanatorium or by calling the aquacomplex 8(8452)411-787

8(8452)411-787

The range of medical procedures depends on the medical treatment program you selected when booking. The content of medical programs can be found on the website.

The sanatorium offers a range of treatment programs, including hydrotherapy, mud therapy, mechanotherapy, and аппарат physiotherapy.

Yes, it is available on the official website.

The sanatorium specializes in general therapy and the treatment of diseases of the musculoskeletal and connective tissue system, nervous system, circulatory system, and respiratory system.

Additional medical procedures can be found on the website.

Yes. To check into a sanatorium for minors under 14 years of age, a parent, adoptive parent, guardian or other accompanying person must present an identification document, birth certificates of these minors, as well as the consent of the legal representatives (one of them) of the child to be accompanied. Checking into the sanatorium of minors who have reached the age of 14, in the absence of legal representatives next to them, is carried out on the basis of identity documents of these minors and the consent of the legal representatives (one of them).

Yes, the resort offers a children’s menu (available at an additional charge) and high chairs for feeding.

Children under 4 years stay free of charge with the possibility of providing a baby cot(extra charge). for a fee). The cost of a health resort package for children over 4 years old depends on the room category and their placement in the main or additional place. They are provided with a euroraddle bed or sofa. In the rooms of the Junior Suite category extra. place - 2 \ - x sleeping sofa. If additional beds are required for more than the specified amount, please inform us when booking.

Yes, on the territory of the sanatorium there is a children's playground, as well as a children's playroom in the 1st building

Yes, the sanatorium has a children's playroom.

A designated area is available at the reception desk.

Children from 0 to 4 years stay free of charge. Children from 4 to 7 years stay in the main seat at the rate of 60% of the price of the main seat. Children from 4 to 7 years stay in an extra bed in double rooms at the rate of 50% of the price of the main bed. Children from 7 to 14 years stay in the main seat at the rate of 80% of the price of the main seat. Children from 7 to 14 years stay in an extra bed in double rooms at the rate of 60% of the price of the main bed. Children over the age of 14 are placed in the main place at the full current rates of the sanatorium at the time of booking the room. Children from 14 to 18 years stay in an extra bed in double rooms at the rate of 80% of the price of the main bed. Children 4 years and older can stay in an extra bed in a single room at the rate of 40% of the price of the main bed

A baby cot (up to 4 years old) is available for 200 rubles per day. Please inform the booking department in advance that you plan to stay with a child, specify their age.

Children from 0 to 4 years stay in the main seat free of charge, provided that the accompanying child purchases a single room in the selected room category. Children from 0 to 4 years old stay with their parents in an extra bed in double rooms free of charge without providing an extra bed. Breakfast, lunch and dinner included in the adult rate are provided to the child free of charge

No.

Payment can be made either in cash or by bank card.

A payment receipt confirming successful payment is sent to your email after booking the stay, together with the resort’s booking confirmation. If you need a duplicate receipt, you may request it from the reception staff.

This is due to the fact that the reception desk provides a tariff that does not include possible discounts on promotions and special offers when booking on the official website.

Dynamic pricing depends on the resort's occupancy and medical program.

The sanatorium package includes accommodation, meals, the selected medical treatment program, access to the swimming pool, beach facilities, cultural activities, and the children's playroom. For a detailed description of the included services, please refer to your selected package or rate plan.

Yes, you will find a QR code on all receipts from the sanatorium.

The cost of a day of a sanatorium-resort voucher in the invoice is indicated for each person. When calculated on the website, this amount depends on the number of guests, the selected medical program and room category.

Yes, this is possible. Please inform the reception desk before paying.

The resort operates on a guaranteed reservation basis, with a minimum 30% deposit. The remaining amount is paid directly at the reception desk.

No.

To pay by bank transfer, please send a request to booking.vd@rzdz.ru and include your company details. We will send you a draft contract and issue an invoice.

Sanatorium treatment, as well as paid medical treatment, are not subject to VAT. All other paid services are subject to VAT.

There are no mandatory fees on the part of the sanatorium. However, additional services of the sanatorium are provided for a fee. The price can be found on the website

The cost of a sanatorium-resort stay depends on the travel dates, the selected medical program, and the room category. You can calculate the price and make a reservation on the website.

There are no discounts for seniors, but on the site you can take advantage of favorable rates for members of the AZIMUT Bonus loyalty program: early booking or non-refundable rate.

When placing a large group or purchasing a spa holiday at the expense of the company, you need to contact the sales department by phone: 8 (8452) 411-711; 8 (8452) 411-980

Children can stay at the sanatorium with their parents from birth (0+). Health and wellness packages are available from the age of 4. You can check the prices on the website.

You can activate your account and confirm your participation in the AZIMUT Bonus loyalty program through the welcome email we send to your email address after registration.

Don't forget to confirm your participation to start earning points for stays at participating AZIMUT hotels.

No, two people cannot use the same AZIMUT Bonus card. The AZIMUT Bonus loyalty card is strictly personal and cannot be transferred to another person.

As a participant in the AZIMUT Bonus loyalty program, you can use your points in the following ways:

1. Book a rate with points on our website and fully pay for your stay using your accumulated points.

2. Convert your AZIMUT Bonus points into partner program points in your personal account on the website, under the "Partner Programs" section.

The AZIMUT Bonus loyalty discount is only available when booking through your personal account on our official website.

You can use AZIMUT Bonus points by selecting a points-based rate on our official website and paying the full cost of your stay with them. More details are available at: https://azimuthotels.com/en/info/bonus.

AZIMUT Bonus members have 4 status levels, which are assigned based on the number of points and nights earned within a 365-day period:

Bonus, Silver, Gold, and Platinum.

Each status allows members to enjoy loyalty privileges at participating AZIMUT hotel network properties.*

You can find a detailed list of benefits in the “AZIMUT Bonus Benefits” section.

These privileges are available only to the registered AZIMUT Bonus member whose name is linked to the personal account and bonus balance on the website. Benefits are granted based on the member’s status on the date of arrival and are valid only for bookings made through official sales channels: the official website or by phone.

*A-Hotels do not participate in the AZIMUT Bonus loyalty program.

The retention of your loyalty status depends on how often you stay at AZIMUT hotel properties and how many points and/or nights you accumulate.

The AZIMUT Bonus program includes four status levels based on the number of accumulated points and nights. Upon joining, you are assigned the Bonus status. Your status is upgraded once you meet the requirements for the next tier:

• Silver status: from 70,000 points and/or 10 nights
• Gold status: from 150,000 points and/or 30 nights
• Platinum status: from 300,000 points and/or 50 nights

If within 12 months from receiving your Silver, Gold, or Platinum status you confirm it by accumulating the required number of points or nights (for example, for Gold status — 150,000 points or 30 nights), your current status is extended for another 12 months.

When your status validity period expires, your new status is recalculated based on the points and nights earned during the 12 months following the date your status was assigned.

You can track your points and nights balance in your personal account.

You do not need to present a membership card to receive a discount. Special loyalty rates are available only when booking accommodation through our official website.

A 20% discount in the hotel’s bars and restaurants is available for Platinum AZIMUT Bonus members when charging the bill to their room account, provided they specify their AZIMUT Bonus membership number in advance.

Yes, we have a license. You can view it here.

Prices for services can be found in the Medical Services section.

You can check the documents here.

You can find the documents required for check-in in the article.

No.

Yes.

No.

A passport and a migration card are required. For visa-required foreign guests, the visa is stamped in the passport.

You can cancel your booking through your personal account on the website, provided the cancellation is made within the time limits specified by your selected rate plan.

If you have any additional questions, please contact the resort directly. Contact phone numbers and email addresses can be found in the "Contacts" section of the website.

The amount of the penalty for late cancellation depends on the conditions of the booked rate. Cancellation periods are stated on the booking confirmation.

In rare cases, card refunds take up to 45 business days and depend on the work of partner banks. But usually it occurs within just a few days. You must complete a refund application.

In case of a non-guaranteed booking (without prepayment), the reservation may be cancelled after 3 banking days. Guaranteed bookings (with prepayment) are held until 12:00 PM local time on the day following the scheduled arrival date.

To change your stay dates, please use the same booking channel through which the reservation was made. This may be your online account, our reservations department, or the travel agency that handled your booking.

Guests can change the room category in their personal account when booking through the website. When booking by phone or email, changes are made by phone or email. If you wish to change your room category upon arrival, please notify the manager at the front desk. When upgrading, you must pay the difference between the category you booked and the one you wish to upgrade to, at the current rate. Loyalty program members have another terms and conditions.

If the fare conditions allow it, refunds will be made using the same payment method.

Yes, the hotel provides accessible facilities to ensure a comfortable stay for guests with disabilities. For detailed information, availability of specially equipped rooms, and services, we recommend contacting the hotel directly — our staff will be happy to assist you in selecting a suitable accommodation option.