Dolina Narzanov Nalchik

We don’t have a separate luggage room, but you’re welcome to leave your bags in a special area in the lobby. It’s under video surveillance and available both before check-in and after check-out — super convenient!

To check in at the sanatorium, guests are required to present the following documents: A valid Russian passport (for citizens of the Russian Federation). For children under the age of 14, a birth certificate is required. A valid health resort referral form (sanatorium-resort card) issued no more than 2 months prior to arrival. This document can also be issued at the sanatorium for an additional fee. For children aged 4 and above: A sanatorium-resort card (Form 076/u), A recent test result for enterobiasis (no older than 10 days), A dermatologist’s certificate confirming the absence of contagious skin diseases. Children under 4 years of age are not eligible for sanatorium treatment. However, they may be accommodated at the facility provided all other documents (except the sanatorium-resort card) are submitted. Additionally, minors (under 18 years old) who arrive without their legal guardians must be accompanied by an adult presenting a notarized letter of consent from one of the legal guardians authorizing the child’s stay.

You are free to leave the sanatorium grounds during your stay. If you plan to be away for more than 24 hours, please inform the administration in advance.

Guests are provided with three meals a day under a menu-order system, which enables them to select preferred dishes. Breakfast, lunch, and dinner are included in the cost of the stay and are served at designated times.

To contact the reception desk, please call: +7 (86627) 2-03-67. We are available 24/7 and always ready to assist you.

Air conditioning is available in the “Suite” rooms located in Building 1, as well as in all rooms in Building 2.

A baby cot (up to 4 years old) is provided for an additional fee of 500 rubles for the entire stay. Please inform the reservation department in advance if you plan to stay with a child and specify their age. Children from 0 to 4 years old stay with their parents for free without an extra bed. Meals (breakfast, lunch, and dinner) included in the adult rate are also provided free for the child. Children aged 4 and older are accommodated according to the full rates of the sanatorium at the time of booking. The extra bed could be a fold-out bed or a sofa, depending on the room category

To register foreign citizens at the sanatorium, the following documents are required: Passport of the foreign citizen – must be valid for the entire duration of the stay. Migration card – completed upon entry into Russia and presented at check-in. Visa (for citizens of visa countries) – attached to the passport; must be valid and correspond to the purpose of the visit (e.g., tourist, business, etc.). Notification of arrival – completed by the sanatorium staff based on the provided documents. Guests are not required to handle this themselves.

Reservations may be cancelled through your personal account on our website, as long as the cancellation is made within the time frame allowed by the conditions of your chosen rate. For further assistance, you may contact the sanatorium directly. Our phone number and email can be found in the Contacts section.