Chernomorie

Available in all rooms.

Available in all rooms.

Available in all rooms.

Wi-Fi is available throughout the resort free of charge.

Available in all rooms.

Rooms of different categories differ from each other in size, availability of extra beds, and equipment.

No, smoking is prohibited in the sanatorium building. Smoking is permitted in designated areas.

No, according to safety regulations, this is prohibited.

Available in the Luxury and Apartment categories, in other categories upon request.

Yes.

No.

Yes, except for Apartment 803.

No, but there is a laundry service available for a fee.

No.

Available in all rooms. Additionally, there is a water dispenser with hot and cold water on the floor.

No, everything is included in the price of the trip.

Daily.

All rooms are equipped with a hairdryer.

Bed sizes: 180 x 200 cm in standard rooms with one large bed; 100 x 200 cm in standard rooms with two separate beds; 180 x 200 cm in Suites and Apartments.

The nearest bus stop to the sanatorium is located on the federal highway, a 5-minute walk away.

The resort offers free parking for guests.

Yes.

There is a Sberbank branch in the dormitory building, and a VTB ATM is at checkpoint 1.

By bus №19, 22, 23, 41, 43, 37, 83, 86, 87 to the bus stop "Teatralnaya"; the ride is only 10 minutes.

Take bus №105 to the bus stop "Teatralnaya"; the ride takes 30-40 minutes.

Check-in is standard at 2:00 PM, and the reception desk is open 24 hours a day.

Check-in for short-term stays of up to three nights with Friday arrivals start at 5:00 PM.

Yes, there is a luggage room available for guests.

Yes, we welcome guests 24/7.

No, all guests staying in the room must present a passport.

A resort employee will be able to find your reservation by your last name and first name.

Yes. To accommodate minors under 14 years of age at the sanatorium, a parent, adoptive parent, guardian, or other accompanying person must present an identity document, the minor's birth certificate, and the consent of one of the child's legal representatives to accompany them.

Accommodation of minors aged 14 or older at the sanatorium in the absence of legal representatives is permitted based on the minor's identity documents and the consent of one of the legal representatives.

Yes, of course. Please, notify the reception staff about this.

No. We guarantee that the resort does not transfer guests' personal information to third parties, except in cases where providing information is a special obligation under Russian law. Guests are required to present an identity document upon check-in.

Early check-in and late check-out are subject to availability on the day of arrival and departure and cannot be booked in advance. Please call +7 (862) 290 20 20 to find out the price. AZIMUT Bonus program participants may enjoy early check-in from 9:00 AM and late check-out until 4:00 PM free of charge, subject to availability.

The following documents are required for accommodation at the sanatorium:

For adults:

• A standard spa card received no more than 2 months before arrival (Form 072/u);
• A passport or other identification document (seaman's ID, military ID, foreign citizen's passport);
• A travel voucher (a referral or power of attorney from an organization to obtain a travel voucher);
• A compulsory medical insurance policy;
• A medical exchange card is required for pregnant women.

For children:

• A certificate from a local pediatrician or epidemiologist confirming the child's absence of contact with infectious patients in the local area residence, kindergarten, or school for the last 21 days (the contact information certificate is valid for 3 days from the date of issue);
• a spa card of the established form (if planning treatment for a child) (form 076/u), issued no earlier than 2 months before the start date of treatment;
• a birth certificate (passport for persons over 14 years old);
• a compulsory medical insurance policy;
• an enterobiasis test (taken no more than 10 days before arrival);
• a dermatologist's report on the absence of contagious skin diseases.

The resort offers three meals a day, buffet style. Separate breakfasts are not available.

Yes, the sanatorium offers three meals a day, buffet style.

Across the road, 20 meters from the sanatorium.

The resort has a main restaurant (buffet style) serving three meals a day. A lobby bar with drinks, ice cream, and snacks is located in the residential building's lobby. There's also a café-bar on the beach offering a menu of Caucasian and European cuisine.

The resort offers three meals a day, a buffet-style menu where you can always choose your preferred dishes. We are always happy to accommodate our guests and prepare customized meals if they require special meals.

Only drinks can be ordered to a room.

Breakfast is from 8:30AM to 10:00AM, lunch is from 1:30PM to 3:00PM, dinner is from 6:00PM to 7:30PM.

No, the resort does not offer this service. However, if a guest is feeling unwell, we can serve breakfast and bring to the room.

The resort offers a buffet breakfast, served from 8:30AM to 10:00AM.

Yes, the sanatorium offers three meals a day, buffet style.

The resort has a restaurant serving three meals a day, a buffet style. A lobby bar is also located on the resort grounds, where you can order hot and cold drinks, ice cream, and snacks.

Only drinks can be ordered to a room; food is not delivered.

Yes, we welcome guests 24/7.

Available upon prior request.

Yes, the resort has a tour desk. For an additional fee, you can order a transfer (taxi) by calling +7 (862) 290 20 20 (24 hours).

Connect to Wi-Fi after authorization by phone number.

No.

Unregistered guests may stay at the resort until 11:00 PM; however, they must present their passport at the checkpoint.

You can find information on our official website or from the reception staff by phone +7 (862) 290 20 20 (24 hours).

Yes, the resort has designated smoking areas.

The residential and medical buildings are equipped with elevators.

All rooms and halls of the sanatorium are equipped with air conditioning.

Yes, the resort has a gym, badminton, table tennis, a billiards room, and indoor and outdoor tennis courts.

The resort has an indoor seawater pool. From July 1 to August 31, the pool is closed for annual maintenance.

Yes, the sanatorium has cedar barrels and a Finnish sauna. You can check the cost of a visit with the medical receptionist or see the price list of paid medical services on our website.

The range of medical procedures depends on the medical treatment program you select when booking. You can view the medical programs on the website.

The sanatorium offers classic and specialized medical programs: Classic Spa Treatment, Classic Spa Treatment for Women, Wellness Treatment, Easy Breathing, and Musculoskeletal and Connective Tissue Treatment. Additionally, non-residential treatment programs and package deals are available.

The sanatorium's medical profile: general therapeutics, diseases of the nervous system, musculoskeletal system, and connective tissue.

Information on additional medical procedures and their costs is available on the official website in the section Price list of paid medical services.

Yes, the medical license can be viewed on the official website in the section Official Documents.

No.

Yes, there is a children's playground on the resort grounds.

Yes, the resort has a children's playroom.

No.

Children under 4 years old stay free of charge without a bed. A crib, food, and strollers (subject to availability) are provided free of charge.

The price of a spa voucher for children over 4 years old depends on the room category and whether they are accommodated in a regular or extra bed. An extra bed is a folding bed or sofa. If more extra beds are needed, please notify us when booking.

Dynamic pricing depends on the resort's occupancy, medical program, and length of stay.

The price of the spa package includes accommodation, three meals a day, a medical program, a swimming pool, a gym, an outdoor tennis court, and use of a children's playroom. For more details, see the description of your chosen package.

Yes, you will find a QR code on all receipts from the sanatorium.

The daily cost of a spa treatment package is indicated per person on the invoice. When calculated on the website, this amount depends on the number of guests, the selected medical program, and the room category.

Yes, this is possible. Please inform the reception desk before paying.

Yes, 50 rubles per day per person.

Sanatorium-resort treatment and paid medical treatment are not subject to VAT. All other paid services are subject to VAT.

There are no mandatory fees for the resort. However, additional services are available for a fee; prices are available on the website.

Payment can be made in cash or by bank card.

Confirmation of successful payment is a receipt sent via email after booking, along with a confirmation from the resort. If a duplicate receipt is needed, the guest can notify the receptionist.

The resort operates on a guaranteed reservation basis, with a minimum 30% deposit. The remaining amount is paid directly at the reception desk.

To pay by bank transfer, please send a request to sale-chm@rzdz.ru and include your company details. We will issue you an invoice for payment.

The cost of a spa vacation depends on the date of your vacation, the medical program you choose, and the room category. You can calculate the cost and book your stay on the website.

Discounts are not available for pensioners, but you can take advantage of favorable rates for AZIMUT Bonus loyalty program members on the website, as well as make early bookings.

When accommodating a large group or purchasing a spa vacation at the company's expense, you must contact the sales department by phone: +7 (862) 290 20 30, +7 (938) 409 70 00.

Children and their parents are welcome at the sanatorium from age 0, and health resort stays are available from age 4. Prices are available on the website.

When accommodating a large group or purchasing a health resort vacation at the company's expense, you must contact the sales department by phone +7 (862) 290 20 30, +7 (938) 409 70 00.

You can activate your account and confirm your participation in the AZIMUT Bonus loyalty program in the welcome email we'll send you after registration.

Don't forget to confirm your participation to earn points for your stays at the chain's resorts and hotels.

No, two people cannot use the same AZIMUT Bonus card.

The AZIMUT Bonus loyalty card is strictly personal and cannot be transferred to another person.

As part of the AZIMUT Bonus loyalty program, you can use your points in the following ways:

1. Book a rate using points on our website and pay for your stay in full with your accumulated points.

2. Convert AZIMUT Bonus points into partner program points in your personal account on the website, under Partner Programs.

The AZIMUT Bonus loyalty program discount is only available when booking through your personal account on our official website.

AZIMUT Bonus program members have access to 4 statuses, which are assigned based on the number of points and nights earned over 365 days:

Bonus, Silver, Gold, and Platinum.

Each status allows the loyalty program member to enjoy privileges at participating AZIMUT hotels.*
A detailed list of privileges can be found in the AZIMUT Bonus Benefits section.

These privileges are available only to the AZIMUT Bonus program member whose name is registered on the website and whose bonus account is registered. They are provided to the member based on their status on the date of arrival at the hotel and provided that the booking is made through the company's official sales channels: the official website, phone.

* A-Hotels do not participate in the AZIMUT Bonus loyalty program.

Maintaining your loyalty program status depends on how frequently you visit AZIMUT hotels and how many points and/or nights you have accumulated.

The loyalty program has four statuses, which are awarded based on the number of points and nights you have accumulated. You are initially assigned Bonus status. Your status changes once you meet the status requirements below:

Silver Status: from 70,000 points and/or 10 nights,
Gold Status: from 150,000 points and/or 30 nights,
Platinum Status: from 300,000 points and/or 50 nights.

If, within 12 months of being assigned a Silver, Gold, or Platinum status, once you confirm your status by accumulating the required number of points or nights (for example, for Gold status, it's 150,000 points or 30 nights), you retain your current status for another 12 months. Therefore, when your status expires, your new status is calculated based on the number of points and nights accrued to your account over the 12 months since you were assigned the status.

You can track your points and nights balance in your personal account.

You don't need to present your card to receive the discount. You can book your stay at special rates for loyalty program members only on our official website.

Platinum loyalty program members can receive a 20% discount at bars and restaurants on the hotel premises by closing the account on a room number, providing their AZIMUT Bonus membership number in advance.

Yes, we have a license, you can view it here.

Prices for services can be found in the Medical Services section Documents required for check-in to the sanatorium.

You can view the documents here.

You can find the documents required for check-in in the article.

Yes.

Yes.

No, but you can receive a booking confirmation.

Passport and migration card (foreigners entering the Russian Federation with a visa have a visa stamp in their passport).

You can cancel reservation in your personal account on the website, if you meet the cancellation deadline for chosen rate. For further questions, you can contact the resort directly; phone number and email address are listed in the Contacts section of the website.

For non-guaranteed check-in (without prepayment), the reservation may be cancelled after 3 banking days. Guaranteed reservations are held until 12:00 PM local time on the day following the check-in date.

You can change your stay dates the same way you booked your stay, that is, in your personal account, through the reservations department, or by requesting it from the agency you used to make the booking.

Guests can change their room category in their personal account when booking through the website. When booking by phone or email, changes must be made by phone or email.

If you wish to change your room category upon arrival, please notify the manager at the front desk. When upgrading, you must pay the difference between the category you booked and the one you wish to upgrade to, at the current rate. Loyalty program members have separate terms and conditions.

Refunds are made to the bank account upon request, subject to a penalty equal to the cost of 1 day.

The late cancellation fee depends on the terms of the booked rate. Cancellation deadlines are specified in the booking confirmation.

Card refunds can rarely take up to 45 business days and depend on the performance of partner banks. However, they typically occur within 10 banking days of receiving the application. You must complete a refund application.

Yes, the hotel offers accessible features to ensure a comfortable stay for guests. For more information on the availability of special rooms and services, please contact the hotel directly. Our staff will be happy to advise and help you find the perfect accommodation.