The popularity of sanatorium and resort treatment is steadily increasing, and this is not surprising. A course of health procedures at a sanatorium can address numerous health issues while also providing a wonderful opportunity for relaxation. Sanatoriums are typically located in beautiful, ecologically clean areas, within national parks and protected nature zones, making them ideal for full-fledged rest and health recovery.

A trip to a sanatorium, like any journey, requires careful preparation, an essential part of which is gathering the necessary documents.

In 2025, the following set of documents will be required for check-in at a sanatorium-resort facility:

  • Insurance Number of the Individual Personal Account (SNILS). In accordance with the national project "Healthcare" and the Government of the Russian Federation's decree No. 140 dated February 9, 2022, "On a Unified State Information System in Healthcare," starting from December 19, 2024, all booking requests must include the SNILS number of guests.
  • Sanatorium-Resort Card of Established Form (not older than two months) (Form 072/u)
  • Passport or Other Identity Document (seafarer's identity card, military ID, passport of a foreign citizen)
  • Voucher (referral or power of attorney from an organization for receiving a voucher, if available)
  • Mandatory Medical Insurance Policy
  • For Pregnant Women: Exchange card is mandatory

If you are traveling with a child, you will also need:

  • Sanatorium-Resort Card of Established Form (if treatment for the child is planned) (Form 076/u), issued no earlier than 2 months before the start date of treatment
  • Birth Certificate (passport for individuals over 14 years old)
  • Mandatory Medical Insurance Policy
  • Enterobiasis Test (not older than 10 days)
  • Dermatologist's Conclusion on the absence of contagious skin diseases

Children under 4 years old do not undergo sanatorium-resort treatment, but to stay with their parents and be on the territory of the sanatorium, all the above-mentioned documents are required except for the sanatorium-resort card.

Before your trip, it is necessary to consult with your attending physician, who will prescribe a series of examinations to obtain the sanatorium-resort card. Remember: the more complete information you provide about your health condition, the higher the effectiveness of the sanatorium-resort treatment will be.

Regulatory Documents

  • Rules for booking and payment methods for vouchers in the network of sanatoriums of JSC "RZD HEALTH"
  • Certificate - Best Healthcare Institutions in the Russian Federation - 2019
  • Guest Memo
  • Medical License
  • Licensing Authorities
  • Pharmaceutical License No. LO-23-02-005610
  • Regulations on Paid Medical Services
  • Supervisory Authorities
  • Territorial Program of State Guarantees
  • List of Vital and Essential Medicines
  • Nutrition Certificate
  • Certificate of Compliance for Physical Culture and Sports Facilities
  • Certificate of Hotel Category Assignment
  • Certificate of Beach Category Assignment
  • Price List for Zoo Visits
  • Application for Refund
  • Medical Staff

What You Need to Know About Staying at the Sanatorium

  • Upon check-in at the sanatorium, guests will undergo temperature screening; thereafter, temperature checks will be conducted at least once a day.
  • Families are allowed to stay in one room together.
  • Dining arrangements for families staying in the same room will be organized at one table in the sanatorium's restaurant.
  • If desired, guests can purchase personal protective equipment (masks, gloves) directly at the sanatorium.
  • To ensure the disinfection of premises (rooms) is maintained, ventilation must be carried out once every two hours.
  • Guests are required to follow hand hygiene rules (wash hands frequently with soap and water or use an alcohol-based hand sanitizer, and avoid touching eyes, mouth, or nose with hands).
  • All medical procedures are prescribed exclusively by the attending physician of the sanatorium.
  • Guests must arrive at the doctor’s appointments and treatment procedures on time without delays.
  • It is essential to inform the attending physician of any allergies or intolerance to medications.
  • If you regularly take any medications, please remember to bring them in sufficient quantities.
  • For water and mud treatments, you must bring swimwear, flip-flops, and a swimming cap (for the pool).
  • A strict adherence to medical prescriptions is mandatory for successful treatment, including the treatment program, diet, and physical activity regimen.
  • Remember that a healthy sleep duration should be at least 8 hours, and bedtime should begin no later than 10:00 PM.
  • To achieve the greatest effectiveness of treatment, it is recommended to refrain from consuming alcoholic beverages and smoking.
  • In case of deterioration in health or exacerbation of a condition, it is essential to consult the attending physician; during evening hours and on weekends, consult the on-duty doctor or nurse.

Attention! Important! Check-in for individuals under the age of 18, in the absence of legal representatives*, is permitted only if written consent from the legal representatives (one of them) is provided by the accompanying person(s).

*Parents (adoptive parents, guardians).

We wish you a pleasant stay and successful treatment!

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The combination of unique natural factors and a modern medical base at the Dolina Narzanov sanatorium in Zheleznovodsk has a beneficial effect on the body, strengthens the immune system, and restores vital energy.