Transsib

Rooms are equipped with tea sets and a kettle.

Yes.

Shaving kits will be provided upon request upon check-in.

Yes.

Yes.

Rooms vary in size and the availability of extra beds.

The sanatorium accepts people with limited mobility for sanatorium-resort treatment with assistance.

No, smoking is prohibited in the sanatorium building. Smoking is permitted in designated areas.

No, this is prohibited for safety reasons.

No.

Yes.

Iron and ironing board are available in Suites only.

Refrigerators are available in all room types.

Freezers are available in refrigerators in the Suites.

Rooms feature a French balcony with floor-to-ceiling windows.

No.

Yes.

Yes.

No, everything is included in the price of the trip.

Daily.

All rooms are equipped with a hairdryer.

Wi-Fi is free in all rooms and throughout the resort.

The rooms have 90 x 200 cm beds.

You can get to the sanatorium by bus or taxi.

By public transport. The stop is within walking distance of the sanatorium.

The sanatorium has free unguarded parking.

Yes.

There is no parking for motorcycles.

From Novosibirsk Airport and Gorno-Altaysk Airport, you can get to the sanatorium by bus or by calling taxi at +7-(960)-948 20 69.

Within walking distance. For more information, please contact reception.

ATMs are located in Maria-Ra stores.

Standard check-in time is 2:00 PM, and the reception desk is open 24 hours a day.

Check-in time for short-term stays of up to three nights, with Friday arrivals, is 5:00 PM.

Early check-in is subject to availability. For advance bookings requiring early check-in between 2:00 AM and 2:00 PM, guests pay an additional 50% of the room rate on the day of check-in at the hotel rate. For early check-in between 12:00 AM and 2:00 AM, guests pay 100% of the cost of the previous night's stay in the selected room category at the hotel rate, in accordance with Section 27 of Russian Government Resolution No. 1853 of November 18, 2020, "On Approval of the Rules for the Provision of Hotel Services in the Russian Federation". AZIMUT Bonus program members may enjoy complimentary early check-in from 9:00 AM, subject to room availability.

Late check-out options will be confirmed on the day of departure. Guests extending their stay from 12:00 PM to 6:00 PM on the current day will be charged 50% of the room rate per night, based on the hotel rate on the day of departure. Guests planning to stay in the room after 6:00 PM will be charged 100% of the daily room rate. AZIMUT Bonus program members may enjoy complimentary late check-out until 4:00 PM, subject to room availability.

The resort does not have a storage room. Luggage can be left at the security desk.

Yes, we welcome guests 24/7.

No, all guests staying in the room must present a passport.

A resort employee will be able to find your reservation by your last name and first name.

Yes. To accommodate minors under 14 years of age at the sanatorium, a parent, adoptive parent, guardian, or other accompanying person must present an identity document, the minor's birth certificate, and the consent of one of the child's legal representatives to accompany them. Checking in minors aged 14 or older at the sanatorium in the absence of their legal representatives is carried out on the basis of the minor's identity documents and the consent of one of their legal representatives.

Yes, if you plan to be absent for more than 24 hours, please notify the administration.

No. We guarantee that the resort does not transfer guests' personal information to third parties, except in cases where providing information is a special obligation under Russian law. However, guests are required to present an identity document upon check-in.

The sanatorium offers three meals a day. A nutritionist will recommend dishes that will enhance the therapeutic effect. Guests can choose from the menu.

Yes, the sanatorium offers three meals a day for special dietary needs upon request.

Shops are within walking distance of the sanatorium.

Yes, the menu is varied. You can order dishes to suit your tastes. A children's menu is also available.

No.

No.

There are no restaurants at the resort, but there are some nearby in the resort area. You'll find a suitable place to relax.

No, the resort offers a menu-based ordering process.

Yes, we welcome guests 24/7.

No.

No.

Yes, the resort has a tour desk. We offer private transfer services.

3 floors.

The password for connecting to Wi-Fi is your last name and room number.

No.

Yes, the resort has designated smoking areas.

Yes.

No.

Call +7 (38577) 205 66.

Yes, you can work on the first floor in the sanatorium lobby, as well as on the second floor in the fireplace room.

Guests are welcome at the resort from 8:00 AM to 10:00 PM.

Information is available on the official website www.rzdz-transsib.ru, from the administration desk, or by calling 103.

Yes, the resort has volleyball, basketball, and table tennis courts.

Yes.

Yes, the sanatorium has a Finnish sauna. You can find the prices on the website.

The pool is accessible to guests staying at the resort with a guest card.

The range of medical procedures depends on the medical treatment program you select when booking. You can view the medical programs on the website.

The sanatorium offers the following programs: Classic, Classic for Women, Classic for Men, Classic for the Healthy, Wellness, and Easy Breathing.

Yes.

The resort's medical specialty includes: diseases of the musculoskeletal system and connective tissue, diseases of the circulatory system, nervous system, genitourinary system, as well as skin and subcutaneous tissue.

Additional medical procedures can be found on the website.

Yes. To accommodate minors under 14 years of age at the sanatorium, a parent, adoptive parent, guardian, or other accompanying person must present an identity document, the minor's birth certificate, and the consent of one of the child's legal representatives to accompany them. Checking in minors aged 14 or older at the sanatorium in the absence of their legal representatives is carried out on the basis of the minor's identity documents and the consent of one of their legal representatives.

Yes, the resort provides a children's menu and a high chair.

Yes, the resort has a children's playground and a children's play club.

Yes, the sanatorium has a children's playroom.

No.

Children under 4 years old stay free of charge in a crib. The price of a spa voucher for children over 4 years old depends on the room category and whether they are accommodated in a regular or extra bed. An extra bed is a folding bed. In Suite, Comfort, and Superior rooms, an extra bed is a double sofa bed or a chair-bed. If additional beds are needed, please notify us when booking.

Confirmation of successful payment is a receipt sent to your email address after booking your trip, along with confirmation from the resort.

This is because the rate provided at the reception desk does not include any discounts available for promotions and special offers when booking on the official website.

Dynamic pricing depends on the resort's occupancy and medical program.

The price of the spa package includes accommodation, meals, a medical program, cultural events, and use of a children's playroom. A detailed description of services can be found in the description of your selected plan.

Yes, you will find a QR code on all receipts from the sanatorium.

The daily price for a spa stay is indicated per person on the invoice. When calculating on the website, this amount depends on the number of guests, the selected medical program, and the room category.

Yes, this is possible.

Please inform the reception desk.

No.

Sanatorium and spa treatment, as well as paid medical treatment, are exempt from VAT. All other paid services are subject to VAT.

There are no mandatory fees for the resort. However, additional services are available for a fee; prices are available on the website.

Payment can be made in cash or by credit card.

The resort operates on a guaranteed reservation basis with a minimum 30% prepayment. The remaining amount is paid directly at the reception desk.

No.

The cost of a spa vacation depends on the date of your vacation, the medical program you choose, and the room category. You can calculate the cost and book on the website.

Children with parents are accommodated at the sanatorium from age 0, and health vouchers are available from age 4. Prices are available on the website.

Discounts are not available for seniors, but you can take advantage of favorable rates for AZIMUT Bonus loyalty program members on the website, as well as book early or purchase a non-refundable package.

For large group accommodations or for purchasing a spa resort vacation at the company's expense, please contact the sales department at +7 (38577) 205 68.

You can activate your account and confirm your participation in the AZIMUT Bonus loyalty program in the welcome email we'll send you after registering.
Don't forget to confirm your participation to earn points for your stay at our hotels.

No, two people cannot use the same AZIMUT Bonus card.

The AZIMUT Bonus loyalty card is strictly personal and cannot be transferred to another person.

As part of the AZIMUT Bonus loyalty program, you can use your points in the following ways:

1. Book a rate using points on our website and pay for your stay in full with your accumulated points.

2. Convert AZIMUT Bonus points into partner program points in your personal account on the website, under Partner Programs.

The AZIMUT Bonus loyalty program discount is only available when booking through your personal account on our official website.

You can use AZIMUT Bonus points by selecting a point-based rate on our official website and paying the full cost of your stay. Learn more at https://azimuthotels.com/ru/bonus.

AZIMUT Bonus program members have access to 4 statuses, which are assigned based on the number of points and nights earned over 365 days:

Bonus, Silver, Gold, and Platinum.

Each status allows the loyalty program member to enjoy privileges at participating AZIMUT hotels.*
A detailed list of privileges can be found in the AZIMUT Bonus Benefits section.

These privileges are available only to the AZIMUT Bonus program member whose name is registered on the website and whose bonus account is registered. They are provided to the member based on their status on the date of arrival at the hotel and provided that the booking is made through the company's official sales channels: the official website, phone.

* A-Hotels do not participate in the AZIMUT Bonus loyalty program.

Maintaining your loyalty program status depends on how frequently you visit AZIMUT hotels and how many points and/or nights you have accumulated.

The loyalty program has four statuses, which are awarded based on the number of points and nights you have accumulated. You are initially assigned Bonus status. Your status changes once you meet the status requirements below:

Silver Status: from 70,000 points and/or 10 nights,
Gold Status: from 150,000 points and/or 30 nights,
Platinum Status: from 300,000 points and/or 50 nights.

If, within 12 months of being assigned a Silver, Gold, or Platinum status, Once you confirm your status by accumulating the required number of points or nights (for example, for Gold status, it's 150,000 points or 30 nights), you retain your current status for another 12 months. Therefore, when your status expires, your new status is calculated based on the number of points and nights accrued to your account over the 12 months since you were assigned the status.

You can track your points and nights balance in your personal account.

You don't need to present your card to receive the discount. You can book your stay at special rates for loyalty program members only on our official website.

Platinum loyalty program members can receive a 20% discount at bars and restaurants on the hotel premises by closing the account on a room number, providing their AZIMUT Bonus membership number in advance.

To be accommodated at the sanatorium, guests must present a Russian passport. Birth certificates are required for children under 14.

The following documents must also be provided:

• A standard spa card, issued no earlier than 2 months before arrival (a fee may be charged for this at the sanatorium),
• A certificate of epidemiological status.

For children 4 years and older:

• A spa card (Form 076/u),
• Pinerobiosis test (taken no earlier than 10 days prior to arrival).
• A dermatologist's report confirming the absence of contagious skin diseases.

Children under 4 years of age are not provided spa treatment, but all documents except the spa card are required for accommodation. Persons under 18 years of age may check in without a legal representative provided the accompanying person provides written consent from one of their legal representatives.

Yes, we have a license, you can check it here.

Prices for services can be found in the Medical Services section.

You can check the documents here.

You can find the documents required for check-in in the article.

No.

Yes.

No.

Passport and immigration card (visa holders have a visa stamp in their passport).

You can cancel the reservation in your personal account on the website, if you meet the cancellation deadline for the selected rate. For further questions, you can contact the resort directly; phone number and email address are listed in the Contacts section of the website.

The late cancellation fee depends on the terms of the booked rate. Cancellation deadlines are specified in the booking confirmation.

Card refunds can rarely take up to 45 business days, depending on the performance of partner banks. However, it usually occurs within just a few days. You must complete a refund application.

For non-guaranteed check-in (without prepayment), the reservation may be cancelled after 3 banking days. Guaranteed reservations are held until 12:00 PM local time on the day following the check-in date.

You can change your stay dates the same way you booked your stay: in your personal account, through the booking department, or by sending a request to the agency you used to make the reservation.

Guests can change the room category in their personal account when booking through the website. When booking by phone or email, changes are made by phone or email. If you wish to change your room category upon arrival, please notify the manager at the front desk. When upgrading, you must pay the difference between the category you booked and the one you wish to upgrade to, at the current rate. Loyalty program members have another terms and conditions.

If the tariff conditions allow it. Refunds are made using the same payment method.

Yes, the hotel offers accessible amenities to ensure a comfortable stay. For more information on the availability of special rooms and services, please contact the hotel directly. Our staff will be happy to advise you and help you find the perfect accommodation.